Discover the full terms and conditions for Perrys’ key promotions, ensuring transparency and fairness.
Admin Fee
All vehicle sales include a £99 (including VAT) fee. This fee includes a complete and professional vehicle handover covering the costs of essential documentation and administration, vehicle preparation—including cleaning and valeting services—and vehicle history checks, such as HPI reports.
Please note that the vehicle may not be cleaned and valeted if this fee is not paid.
Price Match Promise
If You see a similar car at a VAT registered professional motor dealer (excluding any Perrys dealership) either before You come into one of our stores or within 48 hours after purchasing a vehicle from Perrys at a lower price We will match that price. This is subject to Our discretion and the following conditions:
(a) The alternative vehicle must be the same age (as determined by the year denoted on the vehicle registration number i.e “06” plate).
(b) The alternative vehicle must have the same Specification as the Perrys vehicle. Examples where the Specification differs may be considered at the discretion of Perrys if the difference in Specification of the alternative Vehicle and the Perrys vehicle does not have a material impact on its market value at the time of comparison.
(c) The mileage of the alternative vehicle must be the same or lower than the Perrys vehicle. Alternative vehicles with a mileage up to 1,000 miles higher than the Perrys vehicle will be considered to be the same mileage. The mileage must be warranted.
(d) You must have a written quote from a VAT registered professional motor dealer, trading as a limited company from permanent premises within a 45-mile radius of Our Place of Business that delivered the Goods. The quote must be dated within 48 hours either prior to or after Your purchase, or a Perrys representative must be able to view the vehicle 'live' on a dealer website and the alternative vehicle must be available for immediate purchase and physically in the location within 45 miles of Our Place of Business that delivered the Goods.
(e) The price match does not apply in cases where the comparative vehicle is being offered at a CAP clean price. A cap clean price is the industry benchmark for used car disposal values and is not a guide for retail pricing.
7 Days Money Back Guarantee
Definitions - In these terms & conditions, the following definitions apply, unless stated otherwise:
1.1: Customer is the vehicle purchaser as named on the Purchase form.
1.2: Day(s) stands for any day inclusive of Saturdays, Sundays, or Bank Holidays.
1.3: Collection is the day when the Customer takes possession of the Vehicle.
1.4: Price is the price of the Vehicle as mentioned on the Vehicle invoice.
1.5: Refund Period is the period of seven Days starting on the Collection Day and ending at 5.00pm on the 7th Day.
1.6: Franchise Dealership is the Perrys Group Ltd dealership where the Customer purchased the Vehicle from.
2.Terms and Conditions
2.1: To be eligible for Perrys Group Ltd 7 Day Money Back Guarantee, the Vehicle in question must:
2.2: be returned to Perrys Group Ltd Franchise Dealership within the Refund Period.
2.3: not have travelled for a distance greater than 200 miles during the Refund Period. This will be verified by a Perrys Group Ltd associate at the point of Collection;
2.3.1: be returned to Perry Group Ltd Franchise Dealership with all documents (including the V5C), keys and vehicle records;
2.3.2: have been insured throughout the period the Customer was in possession of the Vehicle;
2.3.3: be in the same condition as it was at Collection
2.3.4: be free from any financial claim, except for any created through Perrys Group Ltd Franchise Dealership at the point of sale.
2.4: To be eligible for Perrys Group Ltd 7 Days Money Back Guarantee, our Customer needs to:
2.4.1: notify Perrys Group Ltd Franchise Dealership of their intentions via e-mail by providing their name, address, and Vehicle registration number
2.4.2: return the Vehicle at the Franchise Dealership during the appointment and time slot booked.
2.5: Once the Vehicle has been returned, it will be inspected, and its condition report will be agreed with the Customer. Perrys Group Ltd reserves the right to deduct from any refund any cost to cover damages caused whilst the Vehicle was in the Customer’s possession and which Perrys Group Ltd deems are required in order to restore the Vehicle to its saleable standards.
2.6: Perrys Group Ltd Franchise Dealership shall refund the Price minus any costs required to settle any financial claim or repair cost, to the Customer, within seven days of the Customer returning the Vehicle, its documents, and keys to the Perrys Group Ltd Franchise Dealership. The refund will be paid in Pound Sterling £ via BACS to the Customer’s original payment method. No refund shall be made until the V5C has been returned to Perrys Group Ltd Franchise Dealership.
2.7: If the Vehicle Price was paid by part exchanging a Vehicle, Perrys Group Ltd shall return the part exchanged vehicle as part of the refund, unless the latter has been prepared to be sold or Perrys Group Ltd Franchise Dealership has settled any finance agreement applicable to that part exchange vehicle. If those circumstances arise, Perrys Group Ltd shall reimburse the amount allowed for the part exchange vehicle as set out on the Vehicle invoice except for the amount of any finance settlement paid by Perrys Group Ltd.
2.8: It will remain the Customer responsibility to settle any outstanding finance and insurance product agreements. The Customer also remains at all material times liable to pay any penalty charge notices, fines or other levies issued against the vehicle during the period that the vehicle is in their possession.
2.9: Customers may only claim under Perrys Group Ltd 7 Day Money Back Guarantee once in every 12-month period.
2.10: Perrys Group Ltd 7 Day Money Back Guarantee only applies to Vehicles with a Price of less than £50,000.
2.11: Perrys Group Ltd 7 Day Money Back Guarantee does not apply to Vehicles offered for sale on behalf of a third party under a Return or Sale agreement.
2.12: These Terms and Conditions relate to a 7 day Money Back Guarantee being offered exclusively by the Perrys Group to its customers. Perrys Group Ltd reserves the right to change the terms and conditions of this offer at any given time.
2.13: These Terms & Conditions do not apply to vehicles purchased at a distance which are subject to the Consumer Contract (Information Cancellation and Additional Charges) Regulations 2013 (CCR).
2.14: Perrys Group Ltd shall not be liable for any claims, demands, damages, expenses, or costs incurred or made against it, whether directly or indirectly from the Perrys Group Ltd 7 Day Money Back Guarantee.
2.15: In the event of any conflict between Perrys Group Ltd 7 Day Money Back Guarantee and those on the Purchase, the Purchase terms and conditions shall prevail.
2.16: A person who is not the Customer shall not have any rights under or in connection with Perrys Group Ltd 7 Day Money Back Guarantee, and the provisions of the Contracts Act 1999 are expressly excluded.
2.17: This is only available for used vehicles
2.18: Perrys Group Ltd 7 Day Money Back Guarantee is compliant with the laws of England and Wales. These terms and conditions (and any non contractual obligations arising out of or in connection with them) shall be governed by and construed in accordance with English Law. The parties hereby irrevocably submit to the exclusive jurisdiction of the Courts of England in relation to any disputes that may arise out of or in connection with these terms and conditions