Admin Fee

All vehicle sales include a £99 (including VAT) fee. This fee includes a complete and professional vehicle handover covering the costs of essential documentation and administration, vehicle preparation—including cleaning and valeting services—and vehicle history checks, such as HPI reports.

Please note that the vehicle may not be cleaned and valeted if this fee is not paid.

Price Match Promise

If You see a similar car at a VAT registered professional motor dealer (excluding any Perrys dealership) either before You come into one of our stores or within 48 hours after purchasing a vehicle from Perrys at a lower price We will match that price. This is subject to Our discretion and the following conditions:

(a) The alternative vehicle must be the same age (as determined by the year denoted on the vehicle registration number i.e “06” plate).

(b) The alternative vehicle must have the same Specification as the Perrys vehicle. Examples where the Specification differs may be considered at the discretion of Perrys if the difference in Specification of the alternative Vehicle and the Perrys vehicle does not have a material impact on its market value at the time of comparison.

(c) The mileage of the alternative vehicle must be the same or lower than the Perrys vehicle. Alternative vehicles with a mileage up to 1,000 miles higher than the Perrys vehicle will be considered to be the same mileage. The mileage must be warranted.

(d) You must have a written quote from a VAT registered professional motor dealer, trading as a limited company from permanent premises within a 45-mile radius of Our Place of Business that delivered the Goods. The quote must be dated within 48 hours either prior to or after Your purchase, or a Perrys representative must be able to view the vehicle 'live' on a dealer website and the alternative vehicle must be available for immediate purchase and physically in the location within 45 miles of Our Place of Business that delivered the Goods.

(e) The price match does not apply in cases where the comparative vehicle is being offered at a CAP clean price. A cap clean price is the industry benchmark for used car disposal values and is not a guide for retail pricing.

7 Days Money Back Guarantee

Definitions - In these terms & conditions, the following definitions apply, unless stated otherwise:

1.1: Customer is the vehicle purchaser as named on the Purchase form.

1.2: Day(s) stands for any day inclusive of Saturdays, Sundays, or Bank Holidays.

1.3: Collection is the day when the Customer takes possession of the Vehicle.

1.4: Price is the price of the Vehicle as mentioned on the Vehicle invoice.

1.5: Refund Period is the period of seven Days starting on the Collection Day and ending at 5.00pm on the 7th Day.

1.6: Franchise Dealership is the Perrys Group Ltd dealership where the Customer purchased the Vehicle from.

2.Terms and Conditions

2.1: To be eligible for Perrys Group Ltd 7 Day Money Back Guarantee, the Vehicle in question must:

2.2: be returned to Perrys Group Ltd Franchise Dealership within the Refund Period.

2.3: not have travelled for a distance greater than 200 miles during the Refund Period. This will be verified by a Perrys Group Ltd associate at the point of Collection;

2.3.1: be returned to Perry Group Ltd Franchise Dealership with all documents (including the V5C), keys and vehicle records;

2.3.2: have been insured throughout the period the Customer was in possession of the Vehicle;

2.3.3: be in the same condition as it was at Collection

2.3.4: be free from any financial claim, except for any created through Perrys Group Ltd Franchise Dealership at the point of sale.

2.4: To be eligible for Perrys Group Ltd 7 Days Money Back Guarantee, our Customer needs to:

2.4.1: notify Perrys Group Ltd Franchise Dealership of their intentions via e-mail by providing their name, address, and Vehicle registration number

2.4.2: return the Vehicle at the Franchise Dealership during the appointment and time slot booked.

2.5: Once the Vehicle has been returned, it will be inspected, and its condition report will be agreed with the Customer. Perrys Group Ltd reserves the right to deduct from any refund any cost to cover damages caused whilst the Vehicle was in the Customer’s possession and which Perrys Group Ltd deems are required in order to restore the Vehicle to its saleable standards.

2.6: Perrys Group Ltd Franchise Dealership shall refund the Price minus any costs required to settle any financial claim or repair cost, to the Customer, within seven days of the Customer returning the Vehicle, its documents, and keys to the Perrys Group Ltd Franchise Dealership. The refund will be paid in Pound Sterling £ via BACS to the Customer’s original payment method. No refund shall be made until the V5C has been returned to Perrys Group Ltd Franchise Dealership.

2.7: If the Vehicle Price was paid by part exchanging a Vehicle, Perrys Group Ltd shall return the part exchanged vehicle as part of the refund, unless the latter has been prepared to be sold or Perrys Group Ltd Franchise Dealership has settled any finance agreement applicable to that part exchange vehicle. If those circumstances arise, Perrys Group Ltd shall reimburse the amount allowed for the part exchange vehicle as set out on the Vehicle invoice except for the amount of any finance settlement paid by Perrys Group Ltd.

2.8: It will remain the Customer responsibility to settle any outstanding finance and insurance product agreements. The Customer also remains at all material times liable to pay any penalty charge notices, fines or other levies issued against the vehicle during the period that the vehicle is in their possession.

2.9: Customers may only claim under Perrys Group Ltd 7 Day Money Back Guarantee once in every 12-month period.

2.10: Perrys Group Ltd 7 Day Money Back Guarantee only applies to Vehicles with a Price of less than £50,000.

2.11: Perrys Group Ltd 7 Day Money Back Guarantee does not apply to Vehicles offered for sale on behalf of a third party under a Return or Sale agreement.

2.12: These Terms and Conditions relate to a 7 day Money Back Guarantee being offered exclusively by the Perrys Group to its customers. Perrys Group Ltd reserves the right to change the terms and conditions of this offer at any given time.

2.13: These Terms & Conditions do not apply to vehicles purchased at a distance which are subject to the Consumer Contract (Information Cancellation and Additional Charges) Regulations 2013 (CCR).

2.14: Perrys Group Ltd shall not be liable for any claims, demands, damages, expenses, or costs incurred or made against it, whether directly or indirectly from the Perrys Group Ltd 7 Day Money Back Guarantee.

2.15: In the event of any conflict between Perrys Group Ltd 7 Day Money Back Guarantee and those on the Purchase, the Purchase terms and conditions shall prevail.

2.16: A person who is not the Customer shall not have any rights under or in connection with Perrys Group Ltd 7 Day Money Back Guarantee, and the provisions of the Contracts Act 1999 are expressly excluded.

2.17: This is only available for used vehicles

2.18: Perrys Group Ltd 7 Day Money Back Guarantee is compliant with the laws of England and Wales. These terms and conditions (and any non contractual obligations arising out of or in connection with them) shall be governed by and construed in accordance with English Law. The parties hereby irrevocably submit to the exclusive jurisdiction of the Courts of England in relation to any disputes that may arise out of or in connection with these terms and conditions

Prize Package Inclusions for Up To 2 Adults & 2 Children Under 16 (the “Prize Package”):

· Return flights from select major international UK airports to Lihue Airport, Kauai, Hawaii.

· Car hire, for 6 days including GPS hire (pick up/drop off from Lihue Airport).

· 5 nights’ luxury (4*) hotel accommodation in Kauai, Hawaii.

· Daily breakfast.

· Private surfing lesson: (1.5 hours) includes private instructor and all equipment for the winner and all their guests.

· Kauai Farm train ride: (4 hours) includes 2.5-mile train ride through Kauai farm, plantation and orchard walk and lunch for the winner and all their guests.

· Private hula class: (Allow 1 hour) includes professional instructor and hula skirt for the winner and all their guests.

· Private guided tour of Kauai’s South & West Shore: (6 hours) includes pickup and drop-off from meeting point, private guide, entrance fee to Waimea Canyon State Park, visits to locations including Waimea Canyon, Waimea Bay, a coffee farm and Hanapepe Town for the winner and all their guests.

· Luau experience with dinner and Lei Greeting: (2.5-3 hours) Includes lei greeting, torch lighting ceremony, Hula Kahiko performances and 3-course buffet dinner for the winner and all their guests; and

· Travel Insurance for the winner and all their guests.

Terms & Conditions:

1. Return economy flights (inclusive of all applicable airport taxes, fees, and duties) from select major international UK airports in London, Manchester, Edinburgh and Belfast to Lihue Airport, Kauai, Hawaii, flights may be indirect and not all routings will be available, flight itinerary will be determined by Element London Limited at their sole discretion.

2. Accommodation is for 5 nights, based on one quadruple occupancy room for up to two adults and two children under 16, at a 4* hotel in Kauai with daily breakfast.

3. The trip must include a Saturday night stay.

4. Accommodation does not include any other meals, incidentals, gratuities, telephone calls, or any other personal expenses incurred during the trip, which will be the responsibility of the winner.

5. A credit or debit card for incidentals may be requested by the hotel at check in and therefore at least either the winner or one of their adult guests must possess and travel with a valid credit or debit card; Accommodations will be selected by Element London Ltd at their sole discretion.

6. Prize Package is for up to 2 adults and 2 children under 16, all of whom must travel at the same time with the same itinerary.

7. At least one traveler must be aged 21 or over; where any travelers are aged under 18, they must have prior parental or guardian permission.

8. Prize is valid for 12 months from the date of notification by Element London Limited and all travel must be completed within that time.

9. Winners must contact Element London Limited with three preferred travel dates in three separate months no later than six weeks prior to departure.

10. Prize cannot be taken over Christmas, New Year or UK Public Holidays.

11. The winner and all their guests must be in a possession of a valid passport for the duration of the trip. Non-European Union passport holders may be required to have passport validity for six months beyond the duration of the trip. The winner and all their guests are responsible for obtaining any other documentation required for travel to and entry to the Prize Package destination; the winner and all their guests will require a passport valid for at least 6 months on date of travel.

12. Any necessary visas or insurance, other than travel insurance set out in paragraph 13, are the responsibility of the winner and guests.

13. Travel insurance is to be provided for the winner and guests by Element London Limited, subject to restrictions and the terms and conditions of the insurance provider, Planet Earth Travel Insurance Services Ltd. It is the responsibility of the winner and/or their adult companion to check the adequacy of the terms of the insurance policy provided and to meet any additional costs relating to obtaining additional insurance cover, for example in respect of any pre-existing medical condition and for any additional costs as may be specified where the winner and/or their adult guest are aged 70 or over;

14. Subject to restrictions and the terms and conditions of Planet Earth Travel Insurance Services, the travel insurance provided by Element London Limited covers cancellation due to serious illness which makes travel either not possible or inadvisable by a doctor but does not extend to natural disasters or other force majeure events. In such cases of natural disasters or force majeure events, Element London Limited will make reasonable efforts to assist the winner in rebooking the Prize Package.

15. The prize excludes domestic ground transfers, meals and drinks, excursions, attractions, treatments, visas (including ESTAs), personal expenses and anything not expressly stated in the Prize Package.

16. For the rental car, the named driver must be aged 21 or over, with a full clean driving license that has been held for more than one year, any drivers aged 25 or under, or with less than three years’ driving experience, may need to pay a supplementary cost for car rental, non-EU, Australian or New Zealand license holders may require an international driver’s license or other paperwork; a credit card (not a debit card) in the name of the driver with available funds (value advised upon booking) will be required by the car rental company in order for the driver to collect the car; any additional costs associated with fuel, authorizing one or more additional drivers, and any additional equipment such as baby seats are excluded from the Prize Package and must be paid for by the driver;

17. Prize is non-refundable and non-transferable; No cash alternative is available.

18. Prize is subject to availability.

19. Winner travels at own risk. Promoter reserves the right to cancel, modify, suspend or terminate the promotion or prize.

20. Where applicable, any modifications to the prize will be at the winner's own expense.

21. The Prize Package inclusions are subject to availability, where any of the stated inclusions are unavailable, Element London Limited will offer suitable alternatives of equal value.

22. If the winner is unable to participate in any of the stated activities, then Element London Limited will offer suitable alternatives of equal value, alternative activities will be determined by prize provider at their sole discretion.

23. The minimum age for the surf lesson is 5 years, the maximum weight is 235 lbs.

24. Children must be accompanied by a supervising adult at all times on all tours and experiences.

25. Nothing in this Prize Package authorizes any person to use the Walt Disney Company's and its affiliated companies (collectively, "Disney") name, brand, intellectual property, characters or reputation in conjunction with this Prize Package or any prize promotions whatsoever.

26. The Walt Disney Company, and each of their respective parent, affiliates, and subsidiaries are not responsible for the promotion, administration or execution of this Prize Package, competition, contest or sweepstakes.

27. The Walt Disney Company is not a so-called “sponsor,” “administrator” or “prize provider.” The Walt Disney Company, its parent, related, affiliated and subsidiary entities and their respective officers, directors, agents, employees and assigns shall be released and discharged from any and all legal claims, losses, injuries, illnesses, demands, damages, actions, and/or causes of actions that arise out of and/or are in any way related to this Prize Package, the receipt, use and/or enjoyment of this Prize Package, or prize-related activity including, without limitation, travel, the promotion, the competition, the contest or the sweepstakes.