In some cases we may be able to help, but we do not always hold full historic finance records, especially for older agreements. You are also likely to have purchased from other dealer groups as well as us, which of course we would not have access to. The quickest and most reliable way to find your lender is by using the Equifax app. The app will look across all your vehicle purchases during the relevant time period and show you all the vehicle finance agreements you have had from all possible lenders during that time, all in one go.

No - claims must be made directly with your finance lender. Each lender is responsible for reviewing agreements and handling any potential compensation.

Yes, absolutely — Equifax is a regulated credit reference agency, and their app allows you to securely access your personal credit file. It is widely used to view finance agreements and credit history.

If you are unable to locate your agreement using Equifax, you can contact us using the form on this page. Please provide as much detail as possible to help us locate your records.