Covid-19 FAQs

Updated 29th November 2021

The government confirmed that temporary and precautionary measures to prevent the spread of the new COVID-19 Omicron variant in the UK will come into force.

From Tuesday 30 November 2021 face coverings will once again be mandatory in our showrooms and service centres unless customers are exempt from doing so.

Perrys are happy to announce that we will once again be able to offer test drives to our customers with COVID safety measures in place to keep everyone safe.

Should you prefer to purchase a car or van from the safety of your home, you can do so online - from buying a used car online, booking a video appointment, agreeing a purchase with home delivery or arranging your MOT.  To make an enquiry please email enquiry@perrys.co.uk

As always, our aftersales departments remain fully operational for servicing, MOT and repairs. Social distancing measures have been in place for several months now, including an appointment-only system, protective screens at our service desks and contactless payments. You can book your MOT or Service online at www.perrys.co.uk/booking

Thank you for your patience, and for working with us to ensure our dealerships are a safe place to visit and work.

Perrys - Customer safety from Perrys Motor Sales on Vimeo.

Perrys Sales Showrooms – Reopening and resuming normal hours from the 12th April 2021

Our sales teams will be at hand to assist you with all aspects of purchasing a new or used cars, Motability purchases and renewals, or even if you need a commercial vehicle. In addition to being able to welcome you back into our showrooms and offer test drive, we can provide video calls and telephone appointments, value your part exchange and organise finance all from the comfort of your home/our showroom through our website.

We will continue to offer a “Click & Collect” service with a contactless and COVID safe handover for those who prefer it. In addition, don’t forget that home delivery options are still available on request, if that’s what you prefer.

Perrys Service/MOT/Smart Repairs and Bodyshop – continue to operate normal opening hours

All our sites have contactless handover, personal and vehicle protective equipment, scheduled appointments and social distancing measures in place to ensure we continue to operate in accordance with COVID-19-guidelines.

For all customers entering our Dealerships from the 30th November 2021:

It is now mandatory to wear a face covering for all Sales, Aftersales and Parts customers attending our dealerships. Please ensure you have this in place prior to arrival, without a face covering you may be turned away. For more details and exemptions visit https://www.gov.uk/coronavirus.

Should you have any questions about your vehicle finance please contact our providers using the details below.

Finance Company Contacts

Lender  Company     

Contact Number 

Finance Company Contact Email Address

Ford Motor Credit  

03457 125490  

www.ford.co.uk/finance/support/contact-us 

Mazda Finance   

0800 085 1759 

customerservices@santanderconsumer.co.uk

Vauxhall Finance 

0344 871 2222  

C19Assistance@vauxhallfinance.com

MG/Santander Finance    

0800 085 1759  

customerservices@santanderconsumer.co.uk

Hyundai Car Finance    

0800 085 1954 

customerservices@hyundaifinance.co.uk

Citroen/Peugeot Finance  

0345 313 3805  

www.psa-finance.co.uk

SEAT Financial Services  

0370 333 4446 

customerservices@vwfs.co.uk  

Kia Finance    

0800 085 1925 

customerservices@kiafinanceuk.co.uk

Northridge  

0800 917 0931  

customerhelp@northridgeuk.com

* All information is correct at time of publishing but may change to reflect this ever-changing situation.