Nissan 'commits to top-notch customer service'
Nissan has announced all of its 180 franchised outlets in the UK and Northern Ireland will be signing up to the motor industry code of practice for service and repair.The manufacturer revealed it has decided to make the code compulsory for all of its dealers and repair centres.
Nissan has also agreed to foot the bill for subscription, annual renewal and compliance checks.
Businesses who commit to the code are agreeing to provide motorists with clear and open pricing, an honest service, work being completed as agreed, conscientious staff and a straightforward and effective complaints procedure.
Steve McLennan from Nissan said: "All customers will benefit from this code as it sets clear standards for dealers and repair centres for repairing and servicing vehicles."
Meanwhile, the manufacturer recently announced it was cutting the prices of a number of its models and its accessories in an offer which will run until December 7th.
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